Service and claims

Product/Coverage Inquiries

The most commonly asked questions and answers about your insurance and policy changes are listed below to assist you:

 

Q. I would like more information on your products.

A. Please contact your local Authorized CBIA Representative. Click here for a list of our Representatives. Or you can click here to submit your inquiry directly or email us at customerservice@barinsurance.com.

 

Q. How do I change my address?

A. Click here to submit your new address to our Customer Service team. Or feel free to contact us at 1-800-267-2242 or email customerservice@barinsurance.com.

 

Q. How do I increase or decrease my coverage?

A. Please contact your local authorized CBIA Representative. Click here for a list of our Representatives.

 

Q. Who is my beneficiary?
Q. How do I change my beneficiary?

A. Please contact your local authorized CBIA representative. Click here for a list of our Representatives.

 

Q. I want to cancel my coverage, what is required?

A. The CBIA requires an original signed letter from the policy owner. It can be mailed to your local Representative or directly to our Head Office at:

Canadian Bar Insurance Association
500 – 5 Park Home Avenue
Toronto, Ontario M2N 6L4

 

Q. How do I submit a claim on my disability coverage or report the death of an insured?

A.> Contact CBIA’s Head Office at 1-800-267-2242 or by fax at 1–866-792-5276.

 

Q. How do I order a replacement for a lost certificate?

A. Please contact your local authorized CBIA Representative. Click here for a list of our Representatives.

 

If your question has not been answered, click here to submit your question to our Customer Service team. Or feel free to contact us at 1-800-267-2242 or email customerservice@barinsurance.com.