Service and claims

Bar Group Inquiries

The most commonly asked questions and answers about your group insurance are listed below to assist you:


Q. Can we pay our Bar Group Insurance premiums by Pre-Authorized Chequing, Telephone Banking or Internet Banking?

A. Yes. You may pay your Bar Group Insurance premiums through any of these listed payment methods:

To pay by Pre-Authorized Chequing, please complete this form and either mail or fax it to us along with a void cheque for the account you wish us to withdraw from. Pre-Authorized withdrawals are made on the 1st of each month.

Canadian Bar Insurance Association
5 Park Home Avenue
Suite 500
Toronto, ON M2N 6L4



To access Telephone or On-line banking services, we are identified as “CBIA/AABC”. If you do not currently have this banking service and would like to set it up, please contact your bank directly.


Q. I recently enrolled in a CBIA Group Plan. When can expect to receive my ID card and Booklet?

A. These items will be sent to your group administrator approximately one month after we receive your registration.


Q. How do I change my beneficiary on my Group plan?

A. Please contact your group administrator for the appropriate form. Or you can contact a member of our Customer Service team. Click here to submit your inquiry directly or feel free to contact us at 1-800-267-2242 or by email at 

If your question has not been answered, click here to submit your question to our Customer Service team. Or feel free to contact us at 1-800-267-2242 or email